Permit to work

Tram network safety

No one is authorised in the Danger Zone at any time unless:

  • Appropriate safe working has been identified and appropriate protection arrangements have been made as per the relevant scope and work instruction or safe work method statement
  • They are appropriately qualified and/or certified
  • They are authorised to do so
  • They are required to do so in an emergency.

Everyone, when on or near the track, must:

  • Wear the approved high visibility clothing and PPE as per the minimum requirements. If the work instructions or safe work method statement (SWMS) require any PPE above the minimum requirement this is to be adhered to.
  • Behave responsibly
  • Follow the instructions of the Person In Charge (PIC), Protection Officer (PO) or Lookout Worker (LO) who is a competent person appointed to provide a level of protection and supervision
  • Take care of their own safety and the safety of others
  • Report any incidents, hazards or breaches to Tram Control.


The minimum Personal Protective Equipment (PPE) requirements are:

  • Long sleeves, long pants (for any electrical works)
  • Orange safety vest, jacket, or shirt with a reflective cross on the back (as per AUS/NZ Standards 1906.4:2010 and 4602.1:2011)
  • Lace-up safety shoes/ankle-high safety boots
  • Sun protection
  • Any additional PPE in in the SWMS for specific task requirements
  • Red and/or green coloured clothing is not permitted within the rail corridor due to the potential risks associated with Tram Operators being able to comply with Signals.

Rail safety work

Persons undertaking rail safety work within the rail corridor must carry identification with them that has the ability to link with the relevant training and competencies for the role that the worker will be undertaking, as per section 118 of the RSNL.

To access the Tram Network, Torrens Connect requires Rail Safety Workers to carry a Rail Industry Worker (RIW) Card.

All RSWs entering the Tram Network will be required to associate themselves with Torrens Connect through the RIW portal. This will allow the PTWC to have full visibility of training and competencies and the ability to allocate RSWs TC applicable inductions. A fee of $10 will be required for delivery of the ORI.

Non-rail safety work

Persons requiring access to the rail corridor, who will not be conducting Rail Safety Work are required to complete the Rail Operations Induction (ORI) which will be delivered online through the RIW portal.

To enable the PTWC to allocate the Induction, information in relation to the person(s) name and email address will be required to be provided when applying for a PTW. A fee of $15 will be required for setting up a Non-RSW in the RIW portal and for the delivery of the ORI.

Minimum competency and induction requirements

Activity Requirements
Glengowrie depot activity Proof of ID, White Card and on-arrival depot induction.
Glengowrie depot high risk activity Proof of ID, White Card, on-arrival depot induction and licences/qualifications.
Closed/shared tram corridor activity, non-rail safety work RIW card (for non-rail safety work this is at the discretion of the PTWC depending on the work), White Card, Torrens Connect – Operational Rail Induction (ORI), and licences/qualifications.
Closed/shared tram corridor activity, rail safety work (within the danger zone) RIW card, White Card, Torrens Connect – Operational Rail Induction (ORI), Safely Access the Rail Corridor (SARC) TLIF2080, licences/qualifications, and Rail Cat. Medical. Medical level is dependent on the type of work being conducted.

Note: These are the minimum requirements for competency and inductions. The Permit-to-Work Coordinator may request above and beyond this depending on the type of work.

Exceptions to requirements for network access

There may be occasions when persons/sub-contractors need to access the Adelaide Tram Network for purposes of performing certain infrequent, emergency or specialist activities in the tram corridor. The below table provides examples of situations and the controls required to be in place.

Example situations Controls
Visit by dignitaries, guests, suppliers to a worksite or infrastructure within the Adelaide Tram Network Accompanied and supervised by a competent worker or Protection Officer. Site induction highlighting site specific hazards and evacuation points is required. Visitors must have or be provided with appropriate PPE, i.e., an orange high visibility vest.
Emergency services personnel attending incident sites Tram Control will ensure that tram traffic has been STOPPED and prevented from entering the incident site.
Delivery of material in tram corridor The delivery of materials must be directly supervised by the Protection Officer or competent worker on site. At no time can a person delivering materials walk around a work site. They are to remain in close proximity to their vehicle.
Specialist activity on the Tram Network The Rail Infrastructure Manager must be contacted prior to activities being undertaken. The following controls must be in place prior to commencement of specialist activities:

  • Constant supervision by a Protection Officer, minimum Level 2, who has established an appropriate level of safe working protection
  • A pre-work briefing highlighting site-specific hazards, evacuation requirements and safe places has been conducted
  • Ensure appropriate PPE is used
  • Time permitting, specialists to undertake the Operational Rail Induction.

Urgent and emergency access

For emergency access to the network please contact Tram Control on 8473 0000.

Emergency contact and access is for:

  • Events that have the potential to cause immediate harm to life and or infrastructure
  • Emergency services
  • Flood, fire, vehicle accidents and electrical issues.

For urgent access to the network please contact the Rail Infrastructure Manager on 0407 615 011.

Urgent access is for works that need to occur in and around the Adelaide tram network (typically services or infrastructure) that are urgent but can be planned and conducted in an agreed timeframe once assessed by Torrens Connect.