All stops are accessible via ramps to provide improved access for customers who use mobility aids (wheelchairs, scooters or motorised vehicles), parents with prams and those who find using stairs difficult.

There are accessibility symbols on the ground located at stops and on board for mobility aid users.

The tram door entry will be almost level at every stop. The level can change slightly, depending on the customer loading.

Customer Information Displays provide real time expected arrivals and information. Public announcements will also be made on board, identifying the next stop and information during service disruptions.

Hearing Loops have been installed at each stop and on board all trams to assist those customers with hearing aids.

Braille lettering and raised pictograms are located at each stop on the help point and on the information totem pole . Similarly, braille lettering can be found on every tram door button. A pre-recorded public announcement message will also assist visually impaired customers with information about the stop facilities.

Emergency help points and closed circuit television are located on board every tram and each stop for your safety.

Accessible journey planning

Hints and tips for planning an accessible journey can be found at Adelaide Metro.