Following a recent press conference announcing the trial of a new tap-and-pay ticketing system on trams, the Hon. Corey Wingard MP visited Torrens Connect’s Glengowrie depot.
Torrens Connect staff were pleased to have an opportunity to explain all aspects of the depot and its operations to Minister Wingard.
The weekend visit gave General Manager Magda Robertson and Operations Manager Brett Andruszkiewicz an opportunity to talk informally with the Minister about how tram operations are tracked and managed not just to meet key KPIs, but in order to drive improvement to customer services – which is a key focus of the organisation.
Minister Wingard also visited the maintenance area and met staff who, amongst other tasks, have the important job of ensuring the safety and reliability of trams.
By chance, Senior Tram Operator Paul Carruthers was preparing to put his tram into service just as the Minister and others were walking past. Minister Wingard was extremely interested to sit in the driver’s cab and have key features explained.
The timing of the Minister’s visit also meant that he was able to be present at the reveal of a newly vinyl-wrapped tram celebrating 2020 as the Year of the Nurse and Midwife – which Torrens Connect is proud to support.
Torrens Connect looks forward to future visits from the Minister.